TL;DR Welcome to the new-look newsletter! We’re launching a new Digital Agency Growth Guide. Delphi members will get it early. Join Delphi so you get the guide as soon as it drops. Value-Based Pricing was supposed to save us, but usage fell from 31% of agencies...
At most digital agencies, the org. chart is something that happened, not something that was decided. The founder runs everything until the team hits about ten people, then promotes the most senior contributor to manager. Around twenty-five FTEs, a director title...
