2021 Digital Services Outlook A detailed look at how digital shops managed in 2020 and owner’s expectations for 2021. Summary & Key Findings Digital shops wrapped up a tumultuous 2020 with solid revenue growth and margins. Average revenue growth of 10% Y/Y...
PUBLISHED SEPTEMBER 2020 Digital Agency Resiliency in the Face of a Pandemic How digital shops weren’t just surviving but thriving through the pandemic. Back in January, what seems like a decade ago, we were working with Rachel from Louder Than Ten on a joint research...
PUBLISHED AUGUST 2020 How Digital Agencies Grow A detailed look at the strategies and industry average growth rates for digital marketing agencies and software development shops. Understanding the mechanics behind digital agency growth allows us to identify...
PUBLISHED AUGUST 2020 Pandemic Pricing Report New research on how the pandemic is reshaping how digital marketing agencies and digital service shops price their services. Summary Most firms employ multiple pricing methods with Hourly, Fixed bid, and Retainers being...
Change Has Arrived New research on emerging trends and how digital shops can take advantage of them. Digital-first or Bust Emerging trends and how shops can evolve to take advantage of them. Here we highlight some major shifts caused by this pandemic. The core theme...
PUBLISHED JULY 2019 Digital Services Outlook Mid-year Update Digital service firm owner’s expectations for hiring increased, while revenue expectations remain relatively unchanged Executive Summary We recently completed a midyear update on the digital services...
