Digital Agency Industry Insights

I set out to write about today’s toughest agency challenges and got a bit carried away with the first one I came up with. Of course, it’s about the value agencies create and how they charge for it. This is something that’s so foundational and yet so misunderstood that...

TL;DR Leaders are kicking off 2026 with an aggressive push for new business, with many looking to systemize and streamline their revgen strategy and ops. If you’d like a leg up on improving your revgen strategy this year, check out our Agency Revgen Review. Alongside...

Get the Latest ResultsDelphi is an insights network designed exclusively for digital agency leaders. How’d other agencies do last quarter? Are pipelines improving? What’s selling well and to who? Join Delphi and get the answers to these questions and more!Fourth...

TL;DR ​We're presenting our latest research on how agencies can increase client lifetime value with Tucows OpenSRS on 11/20!​ Last call for our Future of Web survey! Participate before it closes EOD Friday. (Delphi members, be sure to use your Delphi link from this...

TL;DR Delphi's first paid survey is live! Agency leaders can sign up, get the quarterly pulse results, and participate in optional paid research opportunities. We target a compensation rate of ~$500/hr for valid leader responses. Planning for the future can be a...

Referrals remain the most effective source of new business for digital agencies, yet most still treat them as something that happens on its own. When demand is strong, referrals seem abundant. When demand drops, they dry up. That inconsistency is a structural problem....

TL;DR The 4Q Agency Pulse Survey is closed, but we'll share the results with every Delphi member, regardless of participation status! This is a one-time thing for everyone to see what Delphi is all about. Sign up and get the results. There’s been a strong undercurrent...

TL;DR ​Join Delphi, an exclusive insights network for digital agency leaders. The first survey goes out tomorrow 10/1. Sign up, participate, and get the results. Last chance to participate in the Agency Client LTV study. Over 100 agencies have shared their best...

TL;DR ​We're launching signups for the Founding Cohort of a new group for agency leaders. We're kicking things off in October with our first quarterly pulse check. It's free for members who participate in quarterly surveys. Founding Cohort spots are open until the...