Executive Summary
Agency Tool Evoloution
Our survey results indicate that AI and automation are significantly transforming the web development and design industry. 52% percent of respondents identified AI as a key trend impacting their work. Developers are increasingly utilizing AI for code generation, with half incorporating it into their workflow, while designers primarily use AI for image editing and enhancement. However, this increased efficiency has heightened client expectations for faster development and tighter project timelines.
We’re also seeing non-technical business challenges affecting the industry, with 33% of respondents citing factors such as sales hurdles, shifting client demands, and economic considerations. These challenges add complexity to operations, necessitating adaptations in processes, investments in training, and continuous learning to keep pace with evolving technologies. This pressure is compounded by the demanding nature of agency work, requiring a delicate balance between innovation and daily operational demands.
In terms of tools and project trends, Figma has emerged as the leading design platform, with 78% of designers primarily using it, followed by Adobe Illustrator. For developers, VS Code is the predominant text editor, favored by 70% of respondents.
The majority of agencies (85%) are constructing fewer than 25 websites annually, focusing on increasing the complexity and size of projects rather than the quantity.
Larger agencies are more inclined towards developing interactive applications, while smaller agencies and freelancers tend to handle transactional and e-commerce sites.
The industry is grappling with significant challenges, including budget constraints, client expectations, rapid technological changes, competition from various fronts, and time management pressures. These all affect how webdev/design work gets done.
Despite the hurdles, there is considerable enthusiasm about the future, particularly regarding the potential of artificial intelligence. Respondents were excited about AI’s ability to streamline tasks, streamline coding, and improve user experience.
The future looks, different. Not frightening, not rosy, but different. The way we build for the web is changing, and it’s imperative that agencies and creators change with it.
The Major Trends Affecting Webdev & Design at Digital Agencies
Survey respondents showed a strong focus on AI and Automation, with 52% citing them as one of the key trends impacting their web dev/design work right now.
Many respondents reported that adopting AI tools has significantly increased efficiency and productivity. Tasks are being completed faster and with greater ease, but these gains aren’t going unnoticed by clients. AI is also impacting web dev/design work by shifting client expectations around development speed, project timing, and pricing.
Non-tech business-related trends (Sales and Business Challenges, Client and Market Shifts, and Economic Factors) are having a massive impact, with 25% of our respondents citing them as a major trend affecting their work.
A substantial number of participants indicated that these trends add complexity to their work. This requires adapting to new processes, investing in training, and continuous learning to keep up with evolving technologies. This puts additional pressure on the agency and the individual to stay current. Pressure that’s in addition to everything else that must be balanced in this historically highly demanding industry.
“Thanks again for the helpful report. I’m a nerd for this stuff and your analysis is by far the best. I am now on my third stint growing digital agencies and always turn to your work.”
Alex Field
Senior Managing Director, Teal Media
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